Customers browse restaurants, choose food items, and place orders through KhaoNow. Restaurants prepare the food, and our delivery system handles pickup and delivery.

Delivery charges may vary depending on distance and location. The final amount is shown clearly before confirming the order.

Restaurants are paid after each successful delivery or through regular settlements based on the agreed payment cycle.

Orders can only be cancelled before preparation starts. Once a restaurant begins preparing food, cancellation may not be possible.